Shipping policy

Shipping Policy

Last Updated: September 2026

At The Smart Saman, we aim to deliver your orders quickly and safely throughout Pakistan.

Delivery Areas

We currently offer delivery all over Pakistan through trusted courier partners.

Free Shipping

Free Delivery is available on all orders across Pakistan.

Processing Time

• Orders are processed within 1–2 business days after confirmation.
• Orders placed on weekends or public holidays may be processed on the next working day.

Delivery Time

• All over Pakistan: 3–5 business days

Delivery times may vary due to weather conditions, public holidays, courier delays, or other unforeseen circumstances.

Cash on Delivery (COD)

Cash on Delivery is available for eligible locations across Pakistan.

Order Tracking

Once your order is shipped, you may receive tracking details (where available) to monitor your shipment status.

Incorrect Address

Customers are responsible for providing accurate shipping information. The Smart Saman is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Delayed Deliveries

While we strive to deliver within the estimated timeframe, delays may occasionally occur due to courier operations or circumstances beyond our control.

Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 48 hours of receiving the parcel with relevant photos and order details.

Contact Us

For shipping-related inquiries, please contact us:

Email: thesmartsaman@gmail.com
Phone: 03333652123 (Call / WhatsApp)

The Smart Saman
Smart Products. Smart Shopping.